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Privacy Policy

Privacy Policy

Effective date: August 22, 2026
Last updated: August 22, 2026

1. Introduction

This Privacy Policy explains how SC Zapp Investment & Consulting SRL (“Zappi,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal data when you use the Zappi mobile application, website, and related services (collectively, the “Services”).

Zappi combines marketplace listings, business and service promotion, public profiles, community features, messaging, artificial intelligence tools, interactive maps, location-based discovery and notifications, and an adults-only dating feature called MyMatch.

SC Zapp Investment & Consulting SRL is the controller of the personal data described in this Privacy Policy, except where another party acts as an independent controller under its own privacy policy.

Company details

  • Legal name: SC Zapp Investment & Consulting SRL

  • Registered office: Nerva Traian Street, No. 27–33, Bucharest, Romania

  • Company registration number: 43513727

  • Privacy contact: contact@zappads.ro

  • Website: https://getzappi.com

2. Scope of this Privacy Policy

This Privacy Policy applies when you:

  • create or use a Zappi account;

  • browse, publish, promote, save, or respond to listings;

  • create a public profile or business page;

  • communicate with other users;

  • use Zappi AI;

  • use maps, GPS navigation, nearby discovery, road alerts, or proximity notifications;

  • use MyMatch;

  • purchase a subscription, promotion, boost, or other paid feature;

  • contact support, submit a report, or participate in a survey or promotion;

  • visit our website or interact with our communications.

Third-party websites, payment services, map providers, app stores, and other external services may process your information under their own privacy policies. We encourage you to read those policies.

3. Personal Data We Collect

The information we collect depends on the features you use and the permissions you grant.

3.1 Account and identity information

We may collect:

  • your name, username, email address, telephone number, and password or authentication credentials;

  • profile photograph, biography, interests, languages, city, and other profile details;

  • date of birth, declared age, and information used to confirm eligibility for age-restricted features;

  • identifiers received when you sign in with Apple, Google, or another supported authentication provider;

  • business name, business category, contact details, website, opening hours, and business-location information;

  • account settings, language, notification preferences, blocked-user list, and privacy choices.

If identity or age verification is introduced, we will explain what information is required, why it is needed, and which provider processes it before collection.

3.2 Content and marketplace information

We process content you create, upload, or share, including:

  • listings, titles, descriptions, prices, categories, photographs, videos, and approximate or exact listing locations;

  • posts, comments, reactions, saved items, reviews, and public-profile content;

  • business promotions, offers, advertisements, and campaign preferences;

  • search queries and filters;

  • reports, appeals, feedback, and communications with our support or safety teams.

Content marked as public may be visible to other users and may appear in search, feeds, maps, or business-discovery areas. Please do not publish information that you do not want others to see.

3.3 Messages and communications

We process messages and other communications sent through Zappi in order to deliver the messaging service, prevent abuse, investigate reports, enforce our rules, and protect users.

We do not promise that messages are end-to-end encrypted unless the application expressly states that they are. Recipients may save, copy, or share content that you send to them.

3.4 Location and map information

With your device permission, we may collect precise or approximate location data to:

  • show nearby listings, services, users, and businesses;

  • display content on an interactive map;

  • provide GPS navigation and route-related functions;

  • send proximity notifications when you are near a participating business, service, product, or listing;

  • associate a listing or business with a chosen location;

  • provide road, police, hazard, or community safety alerts where available;

  • detect suspicious activity, prevent fraud, and improve service relevance.

Depending on the permissions you select and the feature you activate, location may be collected while you are using the application and, only where clearly disclosed and permitted, in the background.

You can change location access in your device settings. Disabling location may prevent some map, navigation, nearby-discovery, and proximity-alert features from working.

You may also manually select a location rather than sharing your current position where that option is available.

3.5 Zappi AI information

When you use Zappi AI, we may process:

  • prompts, questions, instructions, searches, and conversation history;

  • photographs, documents, listing details, or other content you submit;

  • AI-generated drafts, recommendations, search results, and actions;

  • your feedback about an AI response.

Zappi AI may help you search, draft a post, create or improve a listing, promote a business or service, or navigate features. Information required to generate a response may be shared with our artificial intelligence service providers.

Do not submit confidential, financial, medical, identification, or other highly sensitive information to Zappi AI unless the feature specifically requests it and explains why it is needed.

3.6 Purchase and subscription information

If you buy a subscription, boost, promotion, advertising product, or other paid feature, we may receive:

  • the product or plan purchased;

  • the transaction date, price, currency, subscription status, and renewal information;

  • an app-store or payment-processor transaction identifier;

  • billing country and limited payment-status information;

  • records relating to refunds, chargebacks, or disputes.

Payments may be processed by Apple, Google, Stripe, or another disclosed payment provider. We generally do not receive or store your complete payment-card number. Payment providers process payment data under their own terms and privacy policies.

3.7 Device, usage, and technical information

We may automatically collect:

  • device model, operating system, application version, language, time zone, and network information;

  • IP address, device or installation identifiers, push-notification token, and advertising identifier where permitted;

  • pages, screens, buttons, searches, listings, and features you interact with;

  • session dates, approximate duration, referral information, and performance data;

  • crash logs, diagnostics, error reports, and security events;

  • cookie and similar-technology information from our website.

3.8 Safety, integrity, and moderation information

To keep Zappi safe, we may process:

  • reports, blocks, complaints, and evidence submitted by users;

  • content and account signals associated with scams, spam, fraud, harassment, illegal activity, or policy violations;

  • age-gating and eligibility results;

  • device, network, and behavioral signals used to detect coordinated abuse;

  • moderation decisions, warnings, suspensions, and appeals;

  • information received from authorities or trusted safety organizations where legally permitted.

4. How We Obtain Personal Data

We obtain personal data:

  • directly from you;

  • automatically from your device and use of the Services;

  • from other users, for example when they message, mention, review, or report you;

  • from authentication, payment, map, analytics, advertising, and technology providers;

  • from public sources and authorities where legally permitted;

  • from business partners when you have authorized the transfer.

5. How and Why We Use Personal Data

We use personal data for the following purposes:

5.1 Providing the Services

We use data to create and manage accounts, display listings and profiles, deliver messages, process searches, operate maps and nearby features, provide Zappi AI, enable MyMatch, process purchases, and provide customer support.

Our legal basis is generally performance of our contract with you.

5.2 Personalization and recommendations

We may personalize feeds, search results, map results, suggested listings, businesses, services, promotions, and MyMatch recommendations using information such as your activity, preferences, general location, and interactions.

Our legal basis may be performance of our contract, our legitimate interest in providing a relevant service, or consent where required by law.

5.3 Location-based services and notifications

We use location information to operate functions that you request, including nearby discovery, navigation, and proximity alerts. Precise location and background location are processed only with the permissions or consent required by applicable law and platform rules.

5.4 Safety, moderation, and fraud prevention

We use data to verify eligibility, detect scams and prohibited content, investigate reports, block abusive behavior, enforce our Terms and Community Guidelines, and protect users, Zappi, and the public.

Our legal basis is our legitimate interest in protecting the Services and users, performance of our contract, and compliance with legal obligations.

5.5 Payments and administration

We use transaction information to activate paid features, administer subscriptions, manage refunds and disputes, maintain accounting records, and comply with tax and financial obligations.

Our legal basis is performance of our contract and compliance with legal obligations.

5.6 Communications and marketing

We use contact and preference information to send service notices, security alerts, support responses, and information about features. With consent where required, we may send marketing messages and personalized promotional communications.

You can unsubscribe from marketing emails using the link in the message and can manage push notifications through Zappi or your device settings. You may still receive essential account, transaction, legal, and security notices.

5.7 Analytics and improvement

We use usage, diagnostic, and feedback data to measure performance, understand how features are used, fix errors, test improvements, and develop new features.

Our legal basis is our legitimate interest in improving and securing the Services, or consent where required.

5.8 Legal compliance and disputes

We may process information to comply with law, respond to valid legal requests, establish or defend legal claims, protect rights and safety, and enforce agreements.

6. Automated Systems and Artificial Intelligence

Zappi may use automated systems to recommend content, rank results, detect abuse, assist moderation, identify potentially fraudulent behavior, and power AI features.

AI-generated content can be incomplete, inaccurate, or inappropriate. You are responsible for reviewing any generated listing, message, business promotion, or other content before publishing or acting on it.

Where a decision produces legal or similarly significant effects and applicable law provides specific rights, you may request human review or contest the decision by contacting contact@zappads.ro.

7. When We Share Personal Data

We do not sell personal data for money. We may share data as described below, subject to applicable law.

7.1 Other users and the public

Public profiles, listings, posts, business information, photographs, approximate locations, and other public content are shared according to your settings and the feature used. Messages are shared with their intended recipients.

7.2 Service providers

We may use providers that support:

  • cloud hosting, databases, content delivery, and storage;

  • artificial intelligence and language-model processing;

  • maps, geocoding, navigation, and location services;

  • sign-in and account authentication;

  • app-store purchases and payment processing;

  • analytics, attribution, crash reporting, and performance monitoring;

  • customer support, communications, and push notifications;

  • fraud prevention, content moderation, security, and age assurance;

  • advertising and campaign measurement, where applicable and permitted.

These providers may process data only as needed to provide their services to us, or as independent controllers where their own terms apply. You can request additional information about the categories of providers involved by contacting contact@zappads.ro.

7.3 Business customers

If you interact with a promoted business, submit an inquiry, request a service, or choose to share your details, relevant information may be provided to that business. The business may independently control the information it receives.

7.4 Corporate transactions

If Zappi is involved in a merger, acquisition, financing, restructuring, sale of assets, or insolvency process, personal data may be disclosed subject to appropriate confidentiality and legal safeguards.

7.5 Legal, safety, and enforcement disclosures

We may disclose information when we reasonably believe it is necessary to:

  • comply with a law, court order, or valid request from an authority;

  • investigate fraud, abuse, exploitation, or illegal activity;

  • prevent serious harm or protect the rights and safety of a person;

  • enforce our Terms, Community Guidelines, or other agreements;

  • report suspected child sexual abuse material or child exploitation to competent authorities or designated reporting organizations.

8. International Data Transfers

Some providers may process personal data outside Romania or the European Economic Area. Where required, we use recognized safeguards such as an adequacy decision, Standard Contractual Clauses, or another lawful transfer mechanism, together with supplementary measures where appropriate.

You may contact contact@zappads.ro for more information about the safeguards relevant to your data.

9. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Policy, including providing the Services, maintaining security, resolving disputes, and complying with legal, accounting, or tax obligations.

Retention periods depend on the type of data:

  • account and profile data is generally kept while your account is active;

  • listings, posts, and messages are kept as needed to provide the Services and maintain transaction or conversation integrity;

  • transaction and accounting records may be retained for the period required by law;

  • reports, moderation records, and fraud-prevention information may be retained to protect users and prevent repeat abuse;

  • diagnostic and analytics data is retained according to our configured provider settings;

  • deleted information may remain temporarily in restricted backups until those backups are securely overwritten.

When data is no longer needed, we delete it, anonymize it, or securely restrict it until deletion is possible.

10. Security

We use reasonable technical and organizational measures designed to protect personal data, including access controls, secure transmission where appropriate, monitoring, backups, and internal procedures.

No online service can guarantee complete security. You are responsible for using a strong password, protecting your device, and notifying us promptly if you believe your account has been compromised.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • access the personal data we hold about you;

  • correct inaccurate or incomplete data;

  • request deletion of your data;

  • restrict certain processing;

  • receive certain data in a portable format;

  • object to processing based on legitimate interests;

  • withdraw consent at any time, without affecting earlier lawful processing;

  • object to direct marketing;

  • request information about international-transfer safeguards;

  • lodge a complaint with a data-protection authority.

In Romania, you may contact the National Supervisory Authority for Personal Data Processing (ANSPDCP). You may also contact the authority in the EU/EEA country where you live or work.

To exercise your rights, email contact@zappads.ro. We may ask for information necessary to verify your identity. Authorized agents must provide proof of authority where required.

These rights may be limited in specific circumstances permitted by law.

12. Account Deletion

You can request deletion:

Deleting the application from your device does not delete your account. Cancelling a subscription and deleting an account are also separate actions.

See the Account Deletion section below for details about the deletion process and information that may legally be retained.

13. Children and Age-Restricted Features

Zappi is not directed to children below the minimum age required to use the general Services in their country. Unless a higher age is required locally, users must be at least 16 years old to create an account. Where the law permits a younger person to use a service with parental consent, Zappi may require verifiable consent before allowing access.

MyMatch is strictly for adults aged 18 or older. Minors may not access or use MyMatch. We may use age-gating or age-assurance measures and may suspend accounts where we reasonably believe the user is underage.

We do not knowingly collect personal data from a child in violation of applicable law. If you believe a child is using Zappi unlawfully or that child-safety abuse is occurring, contact contact@zappads.ro immediately.

14. Cookies and Similar Technologies

Our website and certain application technologies may use cookies, local storage, pixels, SDKs, and similar technologies for essential functions, preferences, analytics, security, and—where permitted—advertising.

Where legally required, non-essential technologies are used only after you make a choice through our consent controls. You can also manage cookies through your browser and certain SDK permissions through your device settings.

If Zappi uses a separate Cookie Policy, it will be available at https://getzappi.com/privacy-policy#cookies-and-similar-technologies.

15. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to the Services, technology, law, or our business. We will publish the updated version and change the “Last updated” date. If a change is material, we will provide additional notice where required.

16. Contact Us

For privacy questions or requests:

SC Zapp Investment & Consulting SRL
Nerva Traian Street, No. 27–33, Bucharest, Romania
Email: contact@zappads.ro
Website: https://getzappi.com

For general support, contact contact@zappads.ro.
For urgent child-safety concerns, contact contact@zappads.ro.


Account Deletion

Delete Your Account and Associated Data

You can request permanent deletion of your Zappi account and the personal data associated with it. Deleting the application from your phone does not delete your account.

Option 1: Delete Your Account in the Zappi App

Open Zappi, sign in, open your account settings, select Delete Account, review the information shown, and confirm your request. If the option is not visible because you cannot access your account, use the email method below.

We may ask you to authenticate again before accepting the request.

Option 2: Submit a Web or Email Request

If you cannot access the application, email your deletion request to contact@zappads.ro.

Use the subject line “Zappi Account Deletion Request” and contact us from the email address or telephone number associated with your account where possible.

Include:

  • your Zappi username;

  • the email address or telephone number associated with your account;

  • a brief explanation if you no longer have access to that address or number.

Do not email your password, payment-card details, government identification document, or authentication code. We will request only the information reasonably necessary to verify that the account belongs to you.

What Happens After You Request Deletion

After verification, we will:

  • disable or close your account;

  • remove your public profile from active display;

  • delete or anonymize personal data that is no longer required;

  • remove or anonymize active listings and public posts, subject to the exceptions below;

  • stop non-essential marketing associated with the deleted account.

We aim to complete verified deletion requests within 30 days, unless a longer period is permitted or required by law. Data may remain for a limited time in secure backups until the normal backup cycle overwrites it.

Information That May Remain

We may retain limited information where necessary to:

  • comply with tax, accounting, consumer-protection, payment, or other legal obligations;

  • investigate fraud, scams, abuse, exploitation, or security incidents;

  • resolve transactions, chargebacks, complaints, or legal disputes;

  • enforce bans and prevent a seriously abusive user from immediately returning;

  • establish, exercise, or defend legal claims;

  • protect another person’s rights or safety.

Information retained for these reasons is restricted and used only for the relevant purpose.

Messages or content already delivered to another user may remain in that person’s inbox or records. We may remove your profile identifiers or display the sender as a deleted user where technically and legally appropriate.

Public content copied or shared by other people outside Zappi is not under our control.

Subscriptions and Payments

Account deletion does not automatically cancel a subscription purchased through Apple App Store, Google Play, or another payment provider.

Before deleting your account:

  • cancel an Apple subscription through your Apple account;

  • cancel a Google Play subscription through your Google Play account;

  • cancel a web subscription through the billing settings or payment provider identified at purchase.

Deletion does not automatically create a right to a refund. Refund rights depend on applicable law and the rules of the store or payment provider.

Sign in with Apple or Google

Revoking Zappi’s access through Apple or Google does not necessarily delete your Zappi account. Submit a deletion request using one of the methods above.

After Deletion

After deletion is completed, the account and content may not be recoverable. If you change your mind before receiving confirmation that deletion has been completed, contact contact@zappads.ro as soon as possible. We cannot guarantee that a deletion request can be stopped once processing has begun.

Contact

For help with account deletion:

SC Zapp Investment & Consulting SRL
Email: contact@zappads.ro
Website: https://getzappi.com


Support and Contact

How Can We Help?

The Zappi support team can help with account access, listings, business profiles, payments, subscriptions, technical problems, safety reports, privacy requests, and account deletion.

Contact Support

General support: contact@zappads.ro
Privacy requests: contact@zappads.ro
Child-safety concerns: contact@zappads.ro
Account deletion: https://getzappi.com/privacy-policy#account-deletion

SC Zapp Investment & Consulting SRL
Nerva Traian Street, No. 27–33, Bucharest, Romania
Company registration number: 43513727
Website: https://getzappi.com

Support requests may be submitted at any time and are processed on Romanian business days.

We aim to acknowledge ordinary support requests within 2 business days. Complex, legal, safety, or payment cases may require additional time.

What to Include in Your Request

To help us investigate, include:

  • your Zappi username and the email address connected to your account;

  • your device type and operating-system version;

  • the Zappi application version;

  • a clear description of the issue;

  • the date and approximate time it occurred;

  • relevant screenshots, listing links, transaction identifiers, or error messages.

Never send us your password, one-time authentication code, full payment-card number, or unnecessary identity documents.

Account and Sign-In Help

Contact contact@zappads.ro if you:

  • cannot sign in or reset your password;

  • believe someone accessed your account;

  • lost access to your sign-in email or telephone number;

  • have a problem with Sign in with Apple or Google;

  • believe your account was restricted by mistake.

If you believe your account is compromised, change your password immediately where possible and secure the associated email, Apple, or Google account.

Listings, Businesses, and Promotions

For help with a listing or campaign, provide the listing or promotion identifier and a screenshot of the issue.

Zappi cannot guarantee a sale, contact, impression, click, ranking, or business result. However, we can investigate technical problems such as an unavailable paid feature, incorrect status, or rejected content.

Billing, Subscriptions, and Refunds

For app-store purchases, include the store transaction identifier but do not send complete payment details.

  • Apple App Store subscriptions and refund requests may need to be managed through Apple.

  • Google Play subscriptions and refund requests may need to be managed through Google Play.

  • Direct web payments are handled according to the payment information shown at checkout.

Mandatory consumer rights remain unaffected.

Report a User or Content

Use the in-app Report option on the relevant profile, listing, post, message, or MyMatch conversation whenever possible. You can also use the Block function to stop further direct interaction.

For a serious safety issue, email contact@zappads.ro with the relevant username, content link, time, and a description of what occurred.

Do not confront a person who may be dangerous and do not place yourself at risk to collect evidence.

Emergencies

Zappi is not an emergency service. If you or another person is in immediate danger, contact the local emergency services or police.

In Romania and throughout the European Union, the emergency number is 112.

Child-Safety Reports

If you become aware of suspected child sexual exploitation, grooming, sextortion, trafficking, or child sexual abuse material, use the in-app reporting function and contact contact@zappads.ro.

Do not download, save, resend, or otherwise distribute suspected child sexual abuse material. Preserve only the information required to identify the account or location of the content and report it immediately.

See our Child Safety Standards at https://getzappi.com/privacy-policy#child-safety-standards.

Privacy and Account Deletion

For access, correction, deletion, portability, objection, or another privacy request, contact contact@zappads.ro.

To delete your account, follow the instructions at https://getzappi.com/privacy-policy#account-deletion.

Appeals

If you believe a listing, feature, promotion, or account was restricted incorrectly, reply to the notice you received or contact contact@zappads.ro. Include the relevant account or content identifier and explain why you believe the decision should be reviewed.

Submitting an appeal does not guarantee reversal. We may maintain an action where it is necessary to enforce our rules, protect users, or comply with law.


Child Safety Standards

1. Our Commitment

Zappi has zero tolerance for child sexual abuse and exploitation.

These standards apply to every part of Zappi, including profiles, listings, feeds, photographs, videos, comments, messages, maps, business pages, Zappi AI, and MyMatch.

SC Zapp Investment & Consulting SRL prohibits the use of its Services to create, upload, store, request, share, promote, facilitate, or profit from child sexual abuse or exploitation.

2. Prohibited Child Sexual Abuse and Exploitation

The following are strictly prohibited:

  • child sexual abuse material (CSAM), whether real, altered, computer-generated, or AI-generated;

  • sexualized images, videos, audio, text, or illustrations involving a person under 18;

  • grooming a child for sexual activity or exploitation;

  • sextortion, including threats involving intimate images;

  • seeking, arranging, or encouraging sexual contact with a child;

  • trafficking, recruitment, transport, advertising, or sale of a child for exploitation;

  • requesting, offering, buying, selling, trading, or linking to CSAM;

  • directing users to external platforms or locations to access abusive material;

  • sexual role-play involving minors;

  • instructions that facilitate child sexual abuse or help an offender avoid detection;

  • attempts to normalize, praise, joke about, or advocate sexual activity with children;

  • publishing identifying or location information that places a child at risk.

For these standards, a child is any person under 18.

3. MyMatch Is Adults Only

MyMatch is strictly limited to users aged 18 or older.

Zappi may use date-of-birth declarations, age gates, technical signals, document or third-party age assurance where legally appropriate, and human review to keep minors out of MyMatch.

We may suspend or restrict an account if:

  • the user states or appears to be under 18;

  • age information is inconsistent;

  • another person credibly reports that the user is a minor;

  • the user refuses a lawful and proportionate age-assurance step.

Adults must never use general Zappi features as a way to bypass MyMatch’s age restriction or seek romantic or sexual contact with minors.

4. In-App Reporting and Blocking

Users can report suspected child sexual abuse or exploitation through the Report function available on relevant profiles, content, listings, and conversations.

Where available, users can also block an account to prevent further direct communication.

When reporting, provide:

  • the relevant username or profile;

  • the content or conversation location;

  • the approximate time of the incident;

  • a concise description of the concern.

Do not download, screenshot, store, forward, email, or redistribute suspected CSAM. Report the account or content location without copying the illegal material.

5. Direct Child-Safety Contact

Child-safety concerns can be sent to:

Child Safety Point of Contact
SC Zapp Investment & Consulting SRL
Email: contact@zappads.ro
Registered office: Nerva Traian Street, No. 27–33, Bucharest, Romania
Website: https://getzappi.com

This contact is monitored by a person or team authorized to receive and act on child-safety reports.

For immediate danger, contact local police or emergency services. In Romania and throughout the European Union, call 112.

6. How Zappi Responds

When we identify or receive a credible report of child sexual abuse or exploitation, we may:

  • restrict access to the relevant content;

  • preserve information required for investigation and legal reporting;

  • promptly review the account and associated activity;

  • remove confirmed prohibited content;

  • suspend or permanently terminate involved accounts;

  • prevent repeat registration where lawful and technically possible;

  • report suspected CSAM or exploitation to the competent authorities or designated reporting organizations, as required or permitted by law;

  • respond to valid requests from law-enforcement and child-protection authorities;

  • take steps to protect affected users and prevent further contact.

We prioritize credible reports according to risk and potential immediate harm.

7. Detection and Prevention

Zappi may use a combination of:

  • user reporting and blocking tools;

  • automated signals and content-safety technologies;

  • human moderation;

  • age-gating and age-assurance measures;

  • account, device, and behavioral signals used to detect evasion or grooming;

  • staff procedures for escalation, evidence preservation, and authority reporting;

  • restrictions on accounts, content, messaging, AI, or MyMatch access.

Safety tools are designed to support, not replace, trained review and lawful process.

8. Artificial Intelligence and Child Safety

Zappi AI must not be used to create, transform, describe for sexual purposes, locate, exchange, or promote child sexual abuse material or child exploitation.

We may block prompts and outputs, restrict the account, preserve relevant evidence, and make legally required reports when AI features are used for suspected child exploitation.

9. Cooperation with Authorities

Zappi complies with applicable child-protection and reporting obligations. Where required or legally appropriate, we report suspected child sexual abuse material and exploitation to competent law-enforcement authorities, child-protection authorities, or designated reporting bodies.

We respond to valid legal requests and may preserve relevant account information for the period permitted or required by law.

10. Privacy and Confidentiality

We handle reports in accordance with our Privacy Policy and applicable law. Information may be shared with:

  • authorized Zappi safety, legal, and technical personnel;

  • service providers supporting investigation and security;

  • law-enforcement or child-protection authorities;

  • designated child-safety reporting organizations.

We limit disclosure to information reasonably necessary for safety, investigation, and legal compliance.

11. Enforcement

Violations of these standards may result in immediate content removal, feature restrictions, account suspension, permanent account termination, evidence preservation, and reporting to authorities.

Attempting to evade enforcement, recreate a banned account, or move prohibited conduct to another Zappi feature is itself a violation.

12. Updates

We review these standards as the Services, law, and recognized child-safety practices evolve. The latest version will always be published on this page.

13. Contact

For child-safety reports or questions:

SC Zapp Investment & Consulting SRL
Nerva Traian Street, No. 27–33, Bucharest, Romania
Email: contact@zappads.ro
Website: https://getzappi.com

For general support: contact@zappads.ro
For privacy questions: contact@zappads.ro